Tuesday, September 02, 2008

Leadership is Everyone's Business - Leadership is Staying in Love

One of the good things about vacation is the chance to finally read a good book. In my case, it gave me a chance to finish off what I started reading several months ago. Below is my summary notes of the final chapter of Leadership Challenge by Kouzes and Posner.

Leadership is about relationships, about credibility, and about what you do.

You are the most important leader in your organization.
If you’re a manager in an organization, to your direct to reports you are the most important leader in your organization. You are more likely than any other leader to influence their desire to stay or leave, the trajectory of their careers, their ethical behavior, their ability to perform at their best, their drive to wow customers, their satisfaction with their jobs, and their motivation to share the organization’s vision and values.

If you’re a parent, teacher, coach or community leader, you are the person that’s setting the leadership example for young people. Not hip-hop artists, movie stars, or professional athletes.

The leaders who have the most influence on the people are those who are the closest to them. You have to challenge the myth that leadership is about position and power.

There is no escape: Leadership is everyone’s business. No matter what your position is, you have to take responsibility for the quality of leadership your constituents get. And because you are the most important leader to those closest to you, the only choice you really have is whether or not to be the best leader you can be.

Leadership is learned
The age old question: “Are leaders born or made?” Our answer: “Yes, of course!” All leaders are born – who wasn’t. What we do with what we have before we die is up to us.

It’s just pure myth that only a lucky few can ever understand the intricacies of leadership. Leadership is not a gene, and it’s not a secret code that can’t be deciphered by ordinary people. The truth is that leadership is an observable set of skills and ability that are useful whether one is in the executive suite or on the front line.

It’s not the absence of leadership potential that inhibits the development of more leaders, its’ the persistence of the myth that leadership can’t be learned. This haunting myuth is a far more powerful deterrent to leadership development than is the nature of the person or the basics of the leadership process.

Leaders make a difference
Leadership is applicable to all facets of life. If you are to become a better leader, you must first believe that leadership applies to you and that you can be a positive force in the world.

People working with leaders who demonstrate the Five Practices (KP) are significantly more satisfied with the actions and strategies of their leaders; they feel more committed, excited, and energized, influential, and powerful; and they are more productive. In other words, the more you engage in the practices of exemplary leaders, the more likely it is that you’ll have a positive influence on others in the organization.

First lead yourself
Leadership development is self-development. The instrument of leadership is the self, and mastery of the art of leadership comes from mastery of the self.

The quest for leadership is first an inner quest to discover who you are. Through self-development comes the confidence needed to lead. Self-confidence is really awareness of and faith in your own power.

Learning to lead is about discovering what you care about and value. As you begin this quest toward leadership, you must wrestle with some difficult questions:
  • How certain am I of my own conviction about the vision and values?
  • What gives me the courage to continue in the face of uncertainty and adversity?
  • How will I handle disappointments, mistakes, and setbacks?
  • What are my strengths and weaknesses?
  • What do I need to do to improve my abilities to move the organization forward?
  • How solid is my relationship with my constituents?
  • How can I keep myself motivated and encouraged?
  • What keeps me from giving up?
  • Am I the right one to be leading at this very moment? Why?
  • How much do I understand about what is going on in the organization and the world in which it operates?
  • How prepared am I to handle the complex problems that now confront my organization?
  • What are my beliefs about how people ought to conduct the affairs of our organization?
  • Where do I think the organization ought to be headed over the next ten years?

Open yourself to a more global view. The leader is usually the first to encounter the world outside the boundaries of the organization. The more you know about the world, the easier it is to approach it with assurance. Thus, you need to learn as much as possible about the forces – political, economic, social, moral, or artistic – that affect the organization.

To be a leader, you must be interpersonally competent, and you must be able to develop the trust and respect of others.

Moral leadership calls us to higher purposes
Leadership practices per se are amoral. But leaders are moral or immoral. There’s an ethical dimension to leadership that neither leaders nor constituents should take lightly.

All exemplary leaders have wrestle with their souls. Such personal searching is essential in the development of leaders. You must resolve those dissonant internal chords. Extensive knowledge of the history and the outside world increases your awareness of competing value systems, of the many principles by which individuals, organizations, and states can choose to function. You can’t lead others until you’ve first led yourself through a struggle with opposing values.

When you clarify the principle that will govern your life and the ends that you will seek, you give purpose to your daily decisions. A leader with integrity has one self, at home and at work, with family and with colleagues. Leaders without integrity are putting on an act.

Leaders take people to places they’ve never been before. But there are not freeways to the future, no paved highways to unknown, unexplored destinations. One begins with the inner territory. We continue to discover that the most critical knowledge for all of us – and for leaders especially – turns out to be self-knowledge.

Humility is the antidote to hubris
Remember: You can do all of these leadership practices perfectly and still get fired. Moreover, any leadership practice can become destructive. Virtures can become vices.

The biggest problem, however, is hubris. In many all too subtle ways, it’s easy to be seduced by power and importance. All evil leaders have been infected with the disease of hubris, becoming bloated with an exaggerated sense of self and pursuing their own sinister ends.

Humility is the only way to resolve the conflicts and contradictions of leadership. You can avoid excess pride only if you recognize that you’re human and need the help of others. “Listen to what your colleagues have to say. They know more than you do.” Humility. It comes up time and again. Exemplary leaders know that “you can’t do it alone.” and they act accordingly. With self-effacing humor and generous and sincere credit to others, humble leaders get higher and higher levels of performance.

Leadership is in the moment
Leadership opportunities are presented to everyone. What makes the difference between being a leader or not is how you respond in the moment. Approach every interaction and every situation as an opportunity to lead.

Each day provides countless chances to make a difference. There are many moments each day when you can choose to lead, and many moments each day when you can choose to make a difference.

The secret to success in life
Followers look for leaders who demonstrate an enthusiastic and genuine belief in the capacity of others, who strengthen people’s will, who supply the means to achieve, and who express optimism for the future.

  • remain passionate despite obstacles and setbacks
  • with a positive, confident, can-do approach to life and business

Leaders must keep hope alive, even in the most difficult of times. Without hope there can be no courage. This is the time and place for optimism, imagination, and enthusiasm. Leaders must summon their will if they are to mobilize the personal and organization resources to triumph against the odds.

  • Hope is essential to achieving the highest levels of performance.
  • Hope enables people to transcend the difficulties of today and envision the potentialities of tomorrow.
  • Hope enable people to bounce back even after being stressed, stretched, and depressed. Hope enables people to find the will and the way to unleash greatness.

And yet, hope is not all. There’s still one more less to be learned and it is the secret of success in life.

The secret of success is to stay in love. Of all the things that sustain a leader over time, love is the most lasting. It’s hard to imagine leaders getting up day after day, putting in the long hours and hard work it takes to get extraordinary things done, without having their hearts in it. The best kept secret of successful leaders is love: staying in love with leading, with the people who do the work, with what their organizations produce, and with those who honor the organization by using its products and services.

Leadership is not an affair of the head. Leadership is an affair of the heart.

2 comments:

Anonymous said...

Tom,

Exceptional review...a great "learn and return." I always try to review books that were significant to me and make my review/takeaways available to other people.

It helps me remember what I read, helps me to reference the significant points later, and it helps me share something that is significant in my learning path.

Thanks for sharing some really valuable stuff.

Tom Rosson said...

Travis,

Thanks for your gracious post. We share the same ideas behind posting such notes.

I haven't forgotten your blog, been seeing the posting about the contextualization/syncretism debate. And once I'm off the road in a couple weeks, I'll return to the missionalcog responding community.