Tuesday, December 02, 2008

Three Questions for a Frantic Family

I've written many times before, the best time for me to read is while in transit. During my flight to/from Bulgaria, I was able to read the latest from one of my favorite authors - Patrick Lencioni, a consultant par excellence. This time, he has applied his analytic questions for businesses for everyday family life. Below is a summary of his book, taken from his own website.

The Three Big Questions: Family Scoreboard Explanations

1. What makes your family unique?
The answer to this question should be two or three sentences that describe how your family is different from any other family in the world. If you don’t know what differentiates your family from others, you won’t have a basis for making decisions, and you’ll try to be all things to all people.

2. What is your top priority—rallying cry—right now?
Rallying Cry: The rallying cry is a single, agreed-upon top priority for your family over the next two to six months. Without a top priority, everything becomes important and you end up reacting to whatever issues seem urgent that day.

Defining Objectives: Defining objectives are the basic categories of things you’ll have to do to achieve your rallying cry. Without identifying those categories, you’ll be left with nothing but a general statement—and no context for getting it done.

Standard Objectives: Standard objectives are simply those regular, perennial responsibilities that a family must pay attention to in order to keep its head above water. By acknowledging these ongoing responsibilities, families will avoid being distracted from what really matters.

3. How do you talk about and use the answers to these questions?
The most important thing a family has to do to keep its context alive is discuss it in regular meetings. If you answer the first two questions but don’t use those answers in daily, weekly and monthly decision-making, it will yield limited benefits. It can also be helpful to “score” your progress as demonstrated with the green, yellow, and red color key.

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